- Intuitive time tracking with features like geofencing and GPS, ensuring accurate clock-ins
- Streamlines communication across teams with built-in chat, updates, and surveys
- All-in-one platform that handles scheduling, payroll, and onboarding in one place
- Mobile-first design, making it easy for remote and deskless teams to stay connected
- Occasional bugs and app crashes, particularly on mobile devices
- Advanced features like live GPS tracking are only available on higher-priced plans
- Learning curve for first-time users due to the wide range of features
- Offline functionality is limited, which can be a hassle in low-connectivity areas
- Customization options for reports and workflows could be more flexible
Overview
Connecteam is a solid all-in-one app that helps businesses manage everything from time tracking to internal communication. It’s especially useful for companies that want to streamline their scheduling and payroll processes. I like how easy it is to track employee hours, and the geofencing feature is great for making sure everyone clocks in from the right location. The app also simplifies internal communication, allowing you to send updates, chat with your team, and even conduct surveys, all in one place.
One thing I appreciate about Connecteam is how it helps with onboarding and training employees. You can easily offer mobile courses and track progress, which is a time-saver. It’s a nice bonus that you can recognize top performers right in the app too.
That said, if you’re just getting started, the number of features can be a bit overwhelming, but once you get used to it, it’s straightforward. Plus, the free plan for up to 10 users makes it a great option for small businesses.
Overall, Connecteam covers a lot of bases and is worth trying if you want to manage your workforce more efficiently.
User-Favorite Features of Connecteam
From what I’ve seen, there are a few standout features that make Connecteam a favorite among users:
1. Time Tracking & Payroll Integration
One of the most popular features is how simple it is to track employee work hours. The time clock allows staff to clock in and out using their mobile devices, and the geofencing feature ensures they’re clocking in from the correct location. Payroll integration with platforms like QuickBooks and Gusto makes handling payments quick and easy.
2. Effortless Scheduling
Users love how easy it is to create and manage employee schedules. The drag-and-drop interface lets managers send out schedules instantly, and employees can access them directly from the app. It’s a huge time-saver for teams that need to stay organized.
3. Effective Internal Communication
Connecteam makes it simple to keep everyone on the same page. Whether it’s sending company-wide announcements, chatting with team members, or creating surveys, users appreciate having everything in one app. It’s especially valuable for teams that aren’t always working in the same place.
4. Custom Forms & Checklists
The ability to create custom forms and checklists is another feature that users highlight. It helps businesses streamline daily operations, track tasks, and collect reports from employees in the field, keeping everything running smoothly.
5. Onboarding & Training Tools
Users find the onboarding and training features incredibly helpful. You can create mobile courses and quizzes to onboard new hires and track their progress. This makes it easy to train employees at scale without the hassle of in-person sessions.
Areas for Improvement
While Connecteam does a great job in many areas, there are a few things that could be better, based on my experience and user feedback.
1. Learning Curve for New Users
Although Connecteam offers a lot of functionality, the number of features can be overwhelming, especially for first-time users. It takes a bit of time to get familiar with everything the platform has to offer. The app is loaded with options for time tracking, scheduling, communications, and more, but navigating through all of these tools might take some practice. For those who aren’t particularly tech-savvy, getting up to speed could take a little longer than expected.
2. Limited Free Plan
Connecteam’s free plan is great for small teams, but it’s only available for up to 10 users. Once your team grows beyond that, you’ll need to upgrade to one of the paid plans. While the pricing is competitive, this might be a limitation for businesses that are in the process of scaling up but not ready to commit to a higher monthly expense.
3. Customization Could Be Expanded
The app does offer customization options for forms and workflows, but some users have mentioned wanting even more flexibility. For example, having additional customization options for the dashboard or being able to tailor more aspects of the time clock could make the app more adaptable to specific business needs.
4. Offline Functionality
Another area where Connecteam could improve is its offline functionality. Currently, if there’s no internet connection, certain features may be limited or unavailable. For teams working in areas with poor connectivity, this can be a drawback. Expanding offline capabilities would make the app more reliable in various work environments.
5. Advanced Reporting Options
While the app offers solid reporting tools, there’s room for improvement in terms of advanced reporting and data analytics. Some users have expressed interest in more detailed reporting options that could help them gain deeper insights into their team’s performance, time management, and other metrics. Expanding this area would add significant value for data-driven businesses.
How Much Does Connecteam Cost?
Connecteam offers four pricing plans tailored to different business needs:
Small Business Plan
Free for up to 10 users, providing access to all essential features across Operations, Communications, and HR & Skills hubs.
Basic Plan
$29/month for the first 30 users ($0.5 per additional user), billed annually. This plan covers core features like time tracking, job scheduling, and payroll integration.
Advanced Plan
$49/month for the first 30 users ($1.5 per additional user), billed annually. It includes advanced features like geofencing, recurring shifts, and task automation.
Expert Plan
$99/month for the first 30 users ($3 per additional user), billed annually. It adds live GPS tracking, multi-location management, and process automation for larger teams.
These plans offer flexibility for both small teams and larger organizations, with the free option being ideal for startups and small businesses.
Summary of Ratings from Review Platforms
Connecteam has received solid ratings across multiple review platforms, reflecting its strong feature set and ease of use for workforce management:
- Capterra: Connecteam holds a rating of 4.8/5, with users praising its user-friendly interface, strong time tracking and scheduling features, and excellent customer support. A few users mention minor issues like occasional bugs but still find it highly reliable.
- G2: On G2, Connecteam is rated 4.4/5. Users appreciate the app’s mobile-first approach and find it especially useful for managing remote teams. Some users, however, wish for more advanced customization options and smoother onboarding.
- TrustRadius: Connecteam scores 8.4/10. The platform is appreciated for streamlining workforce management and improving communication. However, some users find the pricing tiers a bit unclear, especially when upgrading for advanced features.
- App Store: Connecteam’s iOS app has a rating of 4.3/5. It’s praised for its ease of use and the ability to manage tasks and schedules on mobile. Some users have reported occasional app crashes, but these are generally rare.
- Google Play Store: On Google Play, Connecteam is rated 4.1/5. Android users like the flexibility and functionality, though a few have noted performance issues with certain updates. Despite this, the app remains popular for team management.
These ratings show that Connecteam is a reliable and efficient tool for businesses, though like most software, it has room for improvement in certain areas like pricing clarity and minor technical issues.
What’s My Final Verdict on Connecteam?
Connecteam is a tool that really stands out for businesses needing to streamline daily operations, especially if you manage deskless or remote teams. It simplifies everything from time tracking to employee communication, all within one platform. What I really like is how user-friendly it is, even for those who aren’t particularly tech-savvy. Whether you’re clocking in, managing shifts, or onboarding new employees, Connecteam makes it easy to stay organized without the need for multiple apps.
That said, there are a few quirks. Some users have mentioned issues with the app crashing or needing more customization options, especially when it comes to reporting and advanced features. I can see how that might be frustrating, but it’s not a dealbreaker given everything else the app offers. Plus, their customer service team seems pretty responsive, which is always a plus.
For small businesses, the free plan is a huge bonus, giving you access to most of the tools without a major financial commitment. As your business grows, you can easily upgrade to one of the paid plans, which are still reasonably priced.
If you’re looking for a simple, affordable, and scalable solution to manage your workforce, Connecteam is definitely worth checking out. It’s made my day-to-day a lot easier, and I think it could do the same for you.
Not completely satisfied with Connecteam? No worries! Check out other great options like Toggl Track, Memtime, and Xero for time tracking solutions that might be a better fit for your business.
FAQ
Does Connecteam track your location?
Yes, Connecteam has GPS tracking features that allow employers to track the location of their employees when they clock in or out. The geofencing feature also ensures that employees clock in from specific locations.
How much does Connecteam cost?
Connecteam offers a variety of pricing plans. There’s a free plan for small teams (up to 10 users), and paid plans start at $29 per month for the first 30 users. The price increases depending on the number of users and the plan you choose, such as the Basic, Advanced, or Expert plan.
How do I delete my Connecteam account?
To delete your Connecteam account, you’ll need to contact their customer support. They typically handle account deletion requests via email or live chat.
Is Connecteam free?
Yes, Connecteam offers a free plan for up to 10 users, which includes most of the basic features across its hubs. This plan is a great option for small businesses looking to get started with workforce management tools.
How do you use Connecteam?
Connecteam is designed to be user-friendly. You can use it to track time, manage employee schedules, communicate with teams, and handle HR tasks like onboarding. The mobile app is particularly useful for deskless teams or employees working in the field.
Is Connecteam HIPAA compliant?
Connecteam is not HIPAA compliant out of the box. If your business requires HIPAA compliance for managing sensitive healthcare information, you should check with Connecteam directly to discuss any potential custom solutions or safeguards.
Does Connecteam take screenshots?
No, Connecteam does not take screenshots. It focuses on time tracking, scheduling, and task management rather than monitoring employee activities through screen captures.
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